Etiquette


  1. It is important to respond to visitors that request to talk to an agent as soon as possible.
  2. Respond to the Teams Channel to notify the team that you will be chatting to the client.
  3. Always mark the chat as closed when you are done.

Feel free to reach out to the marketing team (marketing@lumiglobal.com) if you have any suggestions or comments with regards to the HubSpot chat functionality.