Support

Lumi offers 24/5 support from the UK Office.

Lumi ViewPoint Ribbon


The Lumi ViewPoint ribbon will let you know if there is an issue with the software but fear not, help is at hand 24/7 with Lumi's Helpcentre. Below are the warning messages and article fixes if they ever arise, always look for the Green tick in the System section and your good to poll.

Receiver Out

No Receiver is being read by the software.

No Hubs

The Service that controls the handsets has stopped.

Receiver Unlicenced

The Receiver is plugged in but the validated licence does not match.

No Meeting

The software either cannot read the SQL databse or one have not been created